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Careers at Almstead

Career Driven Routing Coordinator/Administrator

Salary Range: $35K - $45K based on experience.


Do you want an exciting and rewarding career in the Green Industry?

Family owned and operated since 1964, Almstead is an industry leader in tree, shrub and lawn care. We offer a full spectrum of arboricultural services for residential and commercial clients. Almstead’s certified arborists, along with trained technicians and crews, are experts in all aspects of landscape care and maintenance. Our organic care services focus on increasing plant health by improving soil biology and on treating disease and insect problems with organically derived controls. Working at Almstead is a rewarding and unique experience. Join a team of dedicated professionals who combine knowledge, technology, innovation and experience to provide the best solutions for our customers. We are also a financially sound company with a reputation for integrity, honesty and fair business practices. Almstead is committed to making our employees feel safe, valued and inspired, while offering opportunities for training and advancement.


Basic Function of this Position:

We are currently seeking a career driven PHC (Plant Health Care) Coordinator, with excellent customer service skills and abilities, to schedule and route technicians, crews, secure required equipment, and service vehicles to appropriate locations. Coordinate and make client communications for routing of technicians. Process mulch orders and payment transactions. The candidate will be expected to gain a full and complete understanding of all services and service lines that the company provides. This is a full-time salaried position. The candidate must be willing to work some additional hours when the workload is heavy. The regular schedule will be Monday through Friday, 8:00am to 5:00pm.


What You’ll Do (include but not limited to):

  • Configure routes and services for technicians based upon production minimums and look for ways to exceed those production requirements through efficient routing.
  • Understand all relevant paperwork and work orders with attention to special notes and directions for clients for routing.
  • Make phone calls for call-ahead services and alert clients by email where appropriate.
  • Question, correct and communicate with technicians throughout the day as needed to maximize efficiencies.
  • Manage and prepare for appropriate inventory of products with assistance from assigned sales arborists to department so that all services have necessary resources for completion.
  • Keep all records and files on credits for technicians and ensure Department of Environmental Conservation (DEC) compliance in reporting and management of department.
  • Involvement and participation in posting data for sales and payments and assisting Billing Manager in Billing Department as directed. Reconciliations and data management as directed.
  • Ability to post cash and deposits; process credit card payments and prepare deposit for bank.
  • Coordinate with sales representatives and managers on A/R cycles and participate in management of past due accounts.
  • Assist with incoming phone calls for client assistance and customer service.
  • Assist walk-in clients.
  • Create invoices using QuickBooks.
  • Input inter-company transfers into QuickBooks.
  • Route incoming phone calls to various personnel.
  • Type work orders and proposals, and perform additional administrative work as directed by Office Manager.
  • Assist with pulling of files for payment and copying checks, A/R management, and Purchase Order system.
  • Filing duties as required.
  • Authorize and send out annual maintenance contracts to current/former customers during non-peak season (Winter)

What We’re Looking For:

  • Excellent telephone manner and customer service skills are essential.
  • High level time management and organizational skills required.
  • Proficiency in Microsoft Office Suite, QuickBooks, Internet and Database Systems desired (we will train on our programs).
  • 2+ years of experience in similar role.
  • Accuracy and attention to detail a must.
  • Ability to work in a fast-paced environment.
  • Associates degree or higher is preferred.
  • Bilingual English/Spanish is preferred.



What We Offer:

Almstead provides an environment where our employees can grow and advance professionally. We are committed to making our employees feel safe, valued and inspired, while offering opportunities for training and advancement We offer a competitive benefits and compensation package including Medical, Dental, 401K Savings, and Paid Time Off (PTO). Almstead is an Equal Opportunity Employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status, citizenship status or genetics.



COVID-19 Safety Measures:

  • Masks/Face coverings are provided to all of our employees and are worn at all times when a minimum of six feet of distance cannot be maintained.
  • Hand Sanitizer provided to all employees
  • Plexi-glass barriers around all workspaces inside the offices.
  • Professional cleaning and sanitizing of offices every week.



If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you!


Send your resume and cover letter to:

Human Resources

Almstead Tree & Shrub Care Co.

58 Beechwood Avenue, New Rochelle NY 10801


Or email us at


Lower Westchester  914-576-0193       I       Upper Westchester  914-741-1510       I       Fairfield County, CT  203-348-4111       I       Bergen & Passaic County, NJ  973-636-6711

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